Contact Us
Questions about a piece, an order, a payment, a return or a refund? We are happy to help.
Get in touch
- support@jewelance.com
- Phone
- +91 9998386070 (call or WhatsApp)
- Address
- Jewelance Aura, Astha Avenue, Block No. 205, Opp. Gokul Mathura, Ayodhya Chowk, Near HCG Hospital, 150 Ft Ring Road, Rajkot, Gujarat 360006, India
Orders, payments and refunds
Please include your order number (it starts with JWL-) so we can find your order quickly. Our Shipping Policy, Return & Refund Policy and Cancellation Policy answer most questions about delivery times, returns and when refunds arrive.
Grievance Officer
For complaints about an order, a payment or your personal data, contact our Grievance Officer at Jewelance Aura, Astha Avenue, Block No. 205, Opp. Gokul Mathura, Ayodhya Chowk, Near HCG Hospital, 150 Ft Ring Road, Rajkot, Gujarat 360006, India, by email at support@jewelance.com or by phone at +91 9998386070. We acknowledge every complaint within 48 hours and resolve it within one month.
Business details
- Jewelance is a brand of Jewelance Aura.
- Registered address: Astha Avenue, Block No. 205, Opp. Gokul Mathura, Ayodhya Chowk, Near HCG Hospital, 150 Ft Ring Road, Rajkot, Gujarat 360006, India
- GSTIN: 24BVKPA8913N1ZA