Product Care & Repairs

Everyday care

• Put your jewellery on after perfume, lotion and hair products, and take it off before swimming, bathing or exercise.
• Wipe it gently with a soft, dry cloth after wearing to remove skin oils and keep it bright.
• Avoid contact with chlorine, bleach and household cleaners, which can damage silver.

Storing your jewellery

• Store each piece dry, in a soft pouch or its original box, away from damp and direct sunlight.
• Keep pieces separate so they do not scratch each other or tangle.
• Silver tarnishes more slowly when it is kept in an airtight bag with an anti-tarnish strip.

Cleaning tarnish

Silver naturally darkens over time as it reacts with the air. Light tarnish usually comes off with a silver polishing cloth. For heavier tarnish, use a gentle silver cleaner made for sterling silver and follow its instructions. Avoid harsh scrubbing, and be careful with oxidised or antique-finish pieces, which are meant to look darker and can lose their finish if over-polished.

Pieces with stones

Clean stones with a soft cloth only and avoid soaking them or using strong cleaners, which can loosen settings or dull the stones.

Repairs and resizing

Describe the repair service: what you repair (broken clasps, bent bands, loose stones), whether resizing is offered, turnaround time, cost and warranty. If repairs are not offered yet, say so here.

To ask about a repair, write to jewelanceluxury@gmail.com or call +91 94282 54548 with a photo of the piece and your order number.

Need advice?

Not sure how to care for a particular piece? Book an appointment and one of our jewellery specialists will help.